Exclusive Leads. Your Control. Exceptional Value.
How CityThrive eliminates junk leads and provides 100% transparency through CallRail recorded call auditing.
The 4 Qualification Gates for Every Inbound Call
Direct Inbound Homeowner
The caller initiated a live phone call directly from our Google Business Profile or localized web assets. No cold outbound forms or recycled contacts.
Strict Geographic Match
The homeowner’s property is located inside your approved metro zip code radius. Out-of-area calls are immediately credited at $0.00.
Target Scope of Work
The project matches your agreed trade (e.g. Slab Foundation Piering, French Drains, Main Line Replacement). Inquiries for unserviced trades are credited.
Audited CallRail Audio
Every call includes full stereo recording and time duration verification. You have 7 full business days to review and dispute any invalid leads.
Frequently Asked Questions
What is a "Qualified Lead" according to CityThrive?
A qualified lead is an inbound phone call from a verified property owner located within your designated service zip codes, requesting services within your contracted scope of work. Calls for unserviced trades, wrong numbers, job inquiries, or spam are 100% credited.
How does the CallRail dispute process work?
Every call routes through your dedicated CallRail number and is recorded. Your team has 7 days to review call logs. If any call fails qualification criteria, simply tag it as "Dispute" in the dashboard. The charge is automatically credited before your invoice is generated.
Do you ever resell or share leads?
Never. CityThrive operates on a strict single-partner exclusivity model. We route 100% of the call volume in your contracted territory directly to your dispatch line.
Are there any monthly retainers or setup fees?
No. You do not pay monthly management fees or long-term retainers. You pay strictly for qualified inbound phone leads.